FREQUENTLY ASKED QUESTIONS
At Pohlen Maternity our compassionate maternity care is tailored just for you. We’re here to support you every step of the way, from pregnancy through postpartum, with the personalised care, guidance, and encouragement you deserve.
Our team of dedicated professionals combines expertise with empathy, ensuring a nurturing environment where you and your baby are always our top priority. Whether you’re a first-time mom or expanding your family, our comprehensive maternity services are designed to provide peace of mind, and celebrate the unique journey of motherhood.
CAN WE COME FOR A TOUR?
Yes of course. We are happy to show you around. Please call beforehand to ensure we have a free room to show you. If you are in our area, just come in and you can have a look around. Your LMC is also available to give you a tour. Matamata antenatal classes provided by Plunket will have a slot allocated for a Pohlen Maternity tour.
DO YOU OFFER ANTENATAL CLASSES?
Unfortunately, we don't offer these but there are serval other options within our area.
Matamata Plunket: https://www.plunket.org.nz/plunket-near-me/matamata-plunket-clinic/matamata-antenatal-classes/
Morrinsville Parents Centre https://parentscentre.org.nz/antenatal-parenting-courses/
Cambridge Parents Centre https://www.cambridgeparentscentre.org.nz/classes-form/
Tauranga: Hatched On https://www.hatchedantenatal.co.nz/
DO I NEED TO PAY FOR STAYING AT POHLEN MATERNITY?
Our services, including your postnatal stay, are free if you are a New Zealand citizen or resident and for other eligible women.
To check if you are eligible for free Maternity Care please visit: https://www.health.govt.nz/new-zealand-health-system/eligibility-publicly-funded-health-services
DO I HAVE TO BIRTH AT POHLEN TO BE ABLE TO STAY POSTNATALLY?
We do offer postnatal only stays, speak to your midwife about your options.
HOW LONG CAN I STAY AT POHLEN
The average length of stay is 2-3 days unless you require further assistance and support. We want you to go home confident and can adjust the length of time if required.
CAN MY OTHER CHILDREN STAY WITH ME WHILE I'M AT POHLEN MATERNITY?
Unfortunately, we don't allow other children to stay during the postnatal period with you over night as this is a precious time for you to recover from your birthing journey, bond with your baby and learn to care for your baby. If you have a toddler who is still breastfeeding, we can make an exception as we support breastfeeding.
WHAT ARE THE VISITING HOURS?
We do not have set visiting hours. We understand that at times families are travelling far distances to meet the new baby. We can accommodate most visitors, but also have to keep in mind that mothers and babies need rest or time to learn feeding.
WHAT MEALS DO YOU SUPPLY?
Our meals are healthy, fresh and delicious. We supply breakfast, morning tea, lunch, afternoon tea, dinner (supplied by Redoubt bar and restaurant) and supper for you. We provide your support person with a free breakfast. The support person can purchase a lunch and dinner on site.
HOW TO CONTACT THE BIRTH CENTRE AFTER HOURS?
Call us Phone 07 881 9100 Ext 3
Or contact your LMC Directly. In emergency call 111 and your LMC
USEFUL LINKS
Pregnancy and Birth Information
Ministry of Health - Pregnancy and Parenting: Comprehensive information about pregnancy stages, birth options, and parenting support in New Zealand: https://www.govt.nz/browse/family-and-whanau/having-a-baby/while-youre-pregnant/
Plunket NZ: Offers extensive support and advice for parents during pregnancy and after birth: https://www.plunket.org.nz/
Maternity Services Consumer Council: Provides resources and support related to maternity services and rights in New Zealand: https://maternity.org.nz/
Postnatal Care
Postnatal Depression Family/Whānau New Zealand: Offers support and information for women experiencing postnatal depression: https://pada.nz/support-for-family-whanau/
La Leche League New Zealand: Provides breastfeeding support and resources: https://lalecheleague.org.nz/
Well Child / Tamariki Ora: A national program providing free health checks and support for children from birth to five years: https://info.health.nz/pregnancy-children/well-child-tamariki-ora/well-child-tamariki-ora-visits/
Additional Support Agencies
Women’s Refuge New Zealand: Support for women and children experiencing family violence: https://www.waikatowomensrefuge.co.nz/
Family Planning New Zealand: Offers reproductive health services, including contraception and sexual health: https://sexualwellbeing.org.nz/
Pregnancy Help NZ: Provides practical support to pregnant women and new mothers, such as baby clothes, equipment, and advice: https://healthify.nz/support/p/pregnancy-support/
Parent Help: Offers parenting advice and support, including a helpline for urgent needs: https: //www.parenthelp.org.nz/
